Grievance Mechanisms

Human Rights & Business Roundtable
December 17, 2013
The ability of local communities to air grievances with, or provide feedback to, extractive companies is of critical importance, not only so that problems can be properly resolved, but also so that companies may be aware of - and be able to deal with - serious concerns before they spiral out of control. This Roundtable will focus on good designs for grievance and feedback mechanisms and how they can be successfully implemented and sustained. The Roundtable will also give some attention to a very fundamental aspect of such mechanisms - what should they be called?


Agenda and Participation List
PowerPoint 1: Grievance Mechanisms Overview
PowerPoint 2: Assessing Grievance Mechanisms
Compliance Ombudsman-Advisor Guide to Designing and Implementing Grievance Mechanisms